A managed path back in
Dormant contacts get a consistent reopen, not another forgotten list.
Recover Old Leads
RecoveryLayerTurn a dormant database back into live conversations.
Sarah identifies the right contacts, restarts conversations, qualifies interest, and hands ready buyers to your team. We build and operate the whole path.
Channels: SMS, web chat, and voice.
- 01Get results or don't pay
- 02Done for you, no new software
- 03SMS, web chat, and voice
- 04Live in a week
When this is worth fixing
The opportunity is already in your database. It just needs a next step.
Leads go quiet for all kinds of reasons. Timing changes. Priorities shift. A follow-up ends before the buyer is ready.
Recover Old Leads gives those contacts a managed path back into a real conversation, without asking your team to sort lists or write messages. We optimize based on every conversation.
A strong fit
Start here when these conditions are true.
- You have a dormant or underworked database.
- A qualified response is worth a call, estimate, application, or appointment.
- Your team can say who should handle qualified interest.
- Your contact data has enough context to pick the right audience.
Where we fit
We don't replace what you have. We work the leads it can't get to.
What we don't do
- Replace your CRM
- Replace your sales team
- Replace your existing AI agent or follow-up system
- Take over your hot pipeline
What we do
- Plug into the one you already use
- Hand Qualified Hand-Offs to your closers
- Work the leads it has already abandoned
- Stay on the cold side, in the background
Next step
See what this would look like for your leads.
Book a call, we diagnose the priority and show you where we'd start. Live in a week. Get results or don't pay.
What ScaleLayer handles
A clear path, built around your operation.
The details change by business. Operating ownership stays with ScaleLayer from build through reporting.
- 01
Choose the right audience
We use the context in your data to identify who should enter the conversation.
- 02
Build Sarah's playbook
Outreach, response paths, qualification rules, and follow-up, written and tested for your business.
- 03
Re-engage and qualify
Sarah restarts conversations, handles common questions, and finds the next useful step.
- 04
Route and report
Qualified interest reaches the right person with the context your team needs to act.
ScaleLayer handles
We run the work.
You provide
Your part stays small.
Audience and segmentation rules for the right contacts
Contact data and enough business context to start
Sarah's playbook, outreach, and follow-up paths
Your offer and answers to common questions
Qualification rules and hand-off routing
Calendar access or named hand-off owners
Launch testing, optimization based on every conversation, and reporting
Timely follow-up once a qualified hand-off arrives
What changes for your team
Old leads stop sitting idle, and your team only sees the ready ones.
Answers that stay on script
Common questions are handled so your team is not repeating them.
Follow-up that does not slip
Sarah keeps working the thread until there is a clear next step.
Clean hand-offs with context
Ready buyers arrive with the detail your team needs to act.
Other starting points
See all use casesOne agent. Four places the money leaks.
01
02RecoveryLayer
Recover Old Leads
Old leads sitting untouched in your CRM.
You are hereVelocityLayer
Convert New Leads Faster
New inquiries that wait too long for a reply.
Explore Convert New Leads03VoiceLayer
Answer and Route Inbound Calls
Missed calls with no useful next step.
Explore Answer and Route Inbound Calls04ReputationLayer
Create Review Opportunities
Customers who never get asked for a review.
Explore Create Review OpportunitiesRecover Old Leads
Start with the conversation that matters most.
We'll diagnose the priority and show you what Sarah would do first. Get results or don't pay.
Not ready to talk? See what your leads are worth